It is always a disappointment to see photos like this. I put a lot of work into each millinery piece and take the time to make sure each is packed well.
This particular photo was a shock because it came in a review rather than a message from the customer.
Lemons:
As many of you know, I list my items with 3-5 business days for shipping, but I try to get items shipped the day after payment arrives. This usually means packing up the piece after work, taking it with me the next morning, and stopping at the Post Office after work. In this case, the bonnet was purchased on Monday, June 9th. Payment transferred on Tuesday. I boxed up the bonnet Tuesday evening. Wednesday and Thursday, I worked 11+ hour days getting out after 5, when the PO closes. Friday morning, I made arrangements to run to the PO near work to get the box out. This was within the shipping window in the listing.
Lemonade:
I am taking this moment to talk about the importance of ordering millinery (as well as many other garments & accessories) well in advance of any event. For millinery, I recommend a minimum of 1 month for off the shelf millinery and 6-12 months for custom millinery. 1 month for off the shelf millinery allows for processing of funds (2-4 days), packaging, and the actual shipping followed by the time you will need to line & decorate for wear.
You’ll notice the review mentions the bonnet arriving the day before the event she needed it for. In the message I received June 12th, the customer mentioned she needed the bonnet for the 21st. That gave only 11 days (8 business days) between purchase and need. I strongly recommend Not purchasing this close to an event.
Based on the comments about the bonnet not fitting comfortably and passing it along, I infer that the bonnet survived being inside a crushed box.
If I Had My Own Blue Box: 
ugh. People are so used to Amazon, Walmart, and temu that they have no clue how clothing is made, let alone custom clothing…of any kind.
They think you’re a replicator, pumping out product with same day delivery as ordering, in their perfect size, colour, shape. I hate what we’ve become as a society.